Last updated: 18 September 2026

www.klassikpremium.com (the “Online Shop”) is operated by Klassik Magazine, S.L., with registered address at Av. Cornellà, 144, 7.4, 08950 Esplugues de Llobregat, Barcelona, Spain, CIF B65437485, registered in the Mercantile Register of Barcelona, Volume 576, Book 478, Section 3, Page 123, Sheet 8252, Inscription 1. These Conditions of Purchase govern orders placed through the Online Shop. Where the customer acts as a consumer, all mandatory consumer rights under applicable law remain unaffected.

1. Scope and the Online Shop

Klassik Premium specialises in the distance sale of wines, spirits, non-alcoholic beverages, delicatessen products and other products displayed on the website. These Conditions apply to purchases made through www.klassikpremium.com unless specific conditions are expressly stated for a particular product or transaction.

2. Age requirement and legal capacity

Products containing alcohol may only be purchased by persons who are legally entitled to purchase alcohol in the country of delivery. By purchasing alcoholic beverages through the Online Shop, the customer confirms that he or she is at least 18 years old and has the legal capacity to enter into the purchase contract. Klassik Premium may request reasonable proof of age or identity where necessary.

3. Product information, availability and website content

Klassik Premium takes reasonable care to ensure that product descriptions, vintages, formats, images, availability and prices displayed on the website are accurate. However, photographs are illustrative and minor variations in packaging, labels or presentation may occur, particularly for older vintages, limited editions and collector products.

All products are subject to availability. If a product becomes unavailable after an order has been placed, the customer will be informed as soon as reasonably possible and may choose an available alternative, where offered, or receive a refund for the unavailable item.

In the event of an obvious pricing, typographical or technical error, Klassik Premium will inform the customer before dispatch. The customer may then confirm the order at the correct price or cancel the affected item without charge.

4. How to purchase and formation of the contract

To place an order, the customer selects the desired products, adds them to the shopping cart and follows the checkout process. The customer must provide the information requested for billing, delivery and payment and review the order before confirming it.

Submitting an order constitutes an offer to purchase. The purchase contract is concluded when Klassik Premium accepts the order and/or confirms that it is being processed for dispatch. Klassik Premium may refuse or cancel an order where permitted by law, including in cases of product unavailability, manifest pricing error, suspected fraud, payment failure or legal restrictions affecting the transaction.

5. Prices, taxes and delivery charges

Prices are displayed in the currency indicated on the website. Applicable VAT and other taxes are applied in accordance with the destination, the nature of the transaction and the customer’s status, and will be shown where applicable before the order is confirmed.

Delivery charges are not necessarily included in the product price. They are calculated according to destination, weight, volume, service level and any other relevant shipping conditions and are shown before final order confirmation whenever the checkout system supports the destination.

Available delivery destinations may change according to legal, tax, customs, carrier or logistical restrictions. The destinations available at checkout at the time of purchase will apply to the order.

6. Payment

Available payment methods are shown during checkout and may include credit or debit card, bank transfer and other methods made available by Klassik Premium. Payment may be subject to verification and authorisation by the relevant payment provider or financial institution.

For fraud-prevention and security purposes, Klassik Premium may request additional information or verification before accepting or dispatching an order, provided that such measures are proportionate and lawful.

7. Delivery

Orders are delivered through third-party carriers. Delivery estimates shown on the website or communicated to the customer are indicative unless a binding delivery date has been expressly agreed.

Typical delivery estimates may vary depending on destination, stock availability and carrier performance. Delays caused by customs, transport disruption, exceptional demand, force majeure or circumstances outside Klassik Premium’s reasonable control may affect delivery times.

The customer is responsible for providing a complete and accurate delivery address and for ensuring that a person legally entitled to receive alcoholic beverages is available where required.

8. Right of withdrawal and returns

Where the customer qualifies as a consumer and the statutory right of withdrawal applies, the customer may withdraw from the distance purchase within 14 calendar days without giving a reason, subject to the exceptions established by applicable law.

To exercise the right of withdrawal, the customer must send an unequivocal statement before the withdrawal period expires to info@klassikpremium.com or to Klassik Magazine, S.L., Av. Cornellà, 144, 7.4, 08950 Esplugues de Llobregat, Barcelona, Spain.

Unless Klassik Premium agrees to collect the goods, the customer must return them without undue delay and no later than 14 calendar days after communicating the decision to withdraw. The customer bears the direct cost of return unless the return results from an error by Klassik Premium, a defective product or another circumstance in which the law places that cost on the seller.

Returned goods must be handled only to the extent necessary to establish their nature, characteristics and functioning. The customer may be responsible for any diminished value resulting from handling beyond what is reasonably necessary. Statutory exceptions to the right of withdrawal, including those applicable to certain sealed, personalised, rapidly deteriorating or market-dependent goods, apply where legally relevant.

Where withdrawal is valid, Klassik Premium will refund the payments received in accordance with applicable law, including standard outbound delivery costs where required. The refund will normally be made using the same payment method used for the original transaction, unless otherwise agreed. Klassik Premium may withhold the refund until the returned goods are received or until the customer provides evidence of having returned them, whichever occurs first, where permitted by law.

9. Damaged, defective or incorrect products

If an item arrives damaged, defective or different from the product ordered, the customer should contact Klassik Premium as soon as reasonably possible at info@klassikpremium.com, preferably including the order number and photographs where relevant.

Where a lack of conformity or delivery error is attributable to Klassik Premium, the applicable legal remedies may include replacement, refund or another remedy provided by law, without additional cost to the customer. Nothing in these Conditions limits the customer’s mandatory statutory rights concerning defective or non-conforming goods.

10. Cancellation before dispatch

Customers may request cancellation of an order before it has been handed to the carrier. If the order has already been dispatched, the statutory withdrawal and returns rules described above will apply where relevant.

11. Customer obligations and account security

Customers must provide truthful, complete and up-to-date information when creating an account or placing an order. Customers are responsible for maintaining the confidentiality of their login credentials and for promptly informing Klassik Premium if they suspect unauthorised use of their account.

Customers must use the website lawfully and must not place fraudulent orders, interfere with the operation of the website or misuse any payment, account or checkout functionality.

12. Personal data and privacy

Personal data are processed by Klassik Magazine, S.L. in accordance with applicable data-protection legislation, including Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights. Personal data are processed only for lawful purposes connected with customer accounts, orders, payments, delivery, customer service, legal obligations and, where applicable, marketing communications based on the appropriate legal basis.

Data-protection requests may be sent to info@klassikpremium.com or by post to Klassik Magazine, S.L., Av. Cornellà, 144, 7.4, 08950 Esplugues de Llobregat, Barcelona, Spain. Additional information on the processing of personal data should be consulted in the privacy information made available on the website.

13. Security

Klassik Premium applies reasonable technical and organisational measures intended to protect transactions and personal data. Payment transactions may be processed by external payment service providers using their own secure systems. No internet-based service can guarantee absolute security, and customers should also take reasonable precautions to protect their devices and account credentials.

14. Website and service availability

Klassik Premium aims to keep the Online Shop available and functioning correctly but cannot guarantee uninterrupted or error-free access at all times. Access may be temporarily suspended for maintenance, security, technical reasons or circumstances outside Klassik Premium’s reasonable control.

The Online Shop is generally available for orders 24 hours a day, 7 days a week, subject to maintenance, outages and other temporary interruptions.

15. Customer service and complaints

For questions, returns, incidents or complaints relating to an order, customers may contact Klassik Premium at info@klassikpremium.com or by telephone at +34 932 684 286. Correspondence may also be sent to Av. Cornellà, 144, 7.4, 08950 Esplugues de Llobregat, Barcelona, Spain.

16. Applicable law and jurisdiction

These Conditions and purchases made through www.klassikpremium.com are governed by Spanish law, including the applicable rules on electronic commerce and consumer protection. If the customer is a consumer, any dispute will be subject to the courts and jurisdiction determined by mandatory consumer-protection rules. Nothing in these Conditions deprives a consumer of any protection granted by the mandatory law of the country in which the consumer habitually resides where such protection applies.

For transactions with customers acting exclusively in a business or professional capacity, and to the extent legally permitted, the parties submit to the courts of Barcelona, Spain, unless otherwise agreed in writing.

17. Severability and amendments

If any provision of these Conditions is declared invalid or unenforceable, the remaining provisions will continue in force to the extent permitted by law. Klassik Premium may update these Conditions from time to time. The version applicable to an order is the version in force when the order is placed, unless a mandatory legal change requires otherwise.

These Conditions are intended to operate together with the Terms of Use and any other mandatory legal information published on the website. Mandatory statutory rights always prevail where they cannot legally be excluded or limited.